Restaurant Supervisor

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction. 

Potential Career Path   

Restaurant Manager – Food and Beverage Director

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food and beverage service.
  • Forecast staff, equipment, and supply requirements based on menu.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure positive working relationship with vendors.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous food and beverage experience required or equivalent training.
  • Previous supervisory experience preferred.
  • Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

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