To be considered for a Network Technician position, a successful candidate must have advanced networking experience. This would include a working knowledge of most aspects of the OSI model from the physical layer to the application layer. This knowledge base encompasses any network activity from pulling wire, to configuring a router.
Telephony experience is also required. An FE may be responsible for troubleshooting/ repairing/ installing/or upgrading several types of systems, both analog or IP based.
A typical day for an FE may begin with pulling wire at a retail store, and end configuring a router or a smart switch. A strong understanding of TCP/IP is mandatory. Network troubleshooting is also a requirement.