Countryside Lakes Jobs

Server

ESSENTIAL JOB FUNCTIONS:

The employee must be able to perform these essential functions with or without reasonable accommodation by the employer, without posing a direct threat to him/her or to others. (The following list may not include all the duties). 

1. Punch in and wash hands.
2. Proceed to dine room and be aware of new residents and any resident seating changes.
3. Check menu for the day and resident menu selections, guest, and employee selections.
4. Check dining room for proper table setup.
5. Prepare for service to residents as follows: fill water glasses, prep for coffee and tea service; place at the table the proper amount of condiments, make sure sugar containers, salt and pepper shakers, and any other items on the table are filled and wiped down.
6. As residents enter dining room and are seated; promptly, courteously, and respectfully greet each resident by name and offer a beverage. Being aware of residents’ needs and knowing the menu is particularly helpful.
7. Before serving a course, make sure all dishes are cleared from the previous course. Make sure each dish is complete and appropriate before serving. Observe resident requests such as small portion, no grave, etc. Serve everyone at the table at the same time.
8. Always be attentive to residents and be observant of food not eaten. Clear constantly and re-supply beverages. 
9. After a meal is served and residents leave the dining room, prepare to setup for the next meal. Change linens as needed, wipe and fill salt, pepper and sugar. Vacuum dining room, spot clean carpet and chairs as needed, align tables and chairs.
10. Prepare for service of next meal.
11. Lift boxes and supplies.
12. Communicate effectively in English (both verbally and in writing).
13. Perform side duties as instructed by the Director of Culinary or Dining Room Manager.
14. Handle multiple tasks.
15. Maintain confidentiality of all pertinent resident information to assure resident rights are protected. 

EQUIPMENT TO OPERATE TO PERFORM ESSENTIAL FUNCTIONS:
 1. Food Carts
2. Food Trays
3. Meal Utensils and Dishes


Caregiver

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Rounds on all assigned residents, assists with ADL’s as warranted in the Residents Plan of Care. . Communicates with caregivers, medication tech’s, other department staff. 

• Keeps resident files updated and organized in the electronic health record, EMAR, and other software programs. Assists residents with Activities of Daily Living (ADL’s). Opens or closes blinds per resident preferences assists residents with shower, assists resident with dressing (weather appropriate clothing), Assists residents with hair, teeth brushing, removing and replacing dentures, putting on shoes/socks. Places dirty clothes in a hamper (1st Shift – Pajamas and 2nd/3rd Shift Clothes and Linens) Wipe down dining room table and kitchen counters and wash any dishes and place them out to dry, return to cabinets when dry. 

•Offer water or other drinks to residents and ask for additional needs. Provide requested needs. 

• As necessary assist resident with toileting or perform perineal care as needed for incontinence. 

•Take out trash and pick up apartment. 

•Assist resident with catheter bag as necessary. 

• Take resident out for walk or to activities as requested. 

Straighten resident’s room and closets as needed. Answer call requests, respond to emergencies as needed. Report to nurses any changes in the resident’s behavior, physical or mental status. Document into Point Click Care along with 2-hour checks Supplement hospice care as warranted in the resident plan of care. Completes incident reports for any incidents that occurred on the assigned shift. Supports resident care plan Facilitates and/or participates in resident group activities and resident care conferences. Engages residents in meaningful conversation and activities related to their individual interests. 

Maintains professional approach to responsibilities (uniform, start times, absenteeism, confidentiality, communication with residents, family members, other staff members and vendors, and daily work responsibilities). Supports new resident welcome and assimilation process. 

• Monitors residents for changes in condition and reports changes to delegating nurse. Assists with resident room, bathroom, and common area cleanliness, and other housekeeping duties as needed. 

• Performs other duties as assigned. 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required

• High school diploma or equivalent. 

Complete 12 hours of continuing education courses annually – provided through community in-services. Must be fluent in English and have the ability to read and interpret documents such as resident charts, medication orders, and safety rules, operating procedures, policies, and employee manuals. Ability to write reports and correspondence. 

• Ability to solve practical problems and deal with a variety of variables in situations. 

COMPETENCIES: 

• Dependability – Follows instructions, responds to management direction; results-oriented and committed to achieving objectives and tasks as required. 

•Ethics – works with integrity; upholds organizational values. 

• Organizational Support-follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values. 

• Professionalism – approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration; accepts responsibility for own actions. Quality Management – looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Teamwork and Collaboration – exhibits objectivity and openness to others’ views; gives and welcomes feedback; Contributes to building a positive team spirit; communicates effectively. 

PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Required to sit, stand and walk regularly, occasionally lift and/or move up to 100 pounds. • The noise level in the work environment is usually moderate.

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