This position is responsible to check in and out all patients. Receptionists are cross trained and rotate positions as needed. Responsible for all aspects of the front desk including but not limited to: charts, records, scanning, telephones, data entry, charge entry, filing, posting payments, patient care, excellent customer service.
Responsible for assisting the patient with all aspects of preoperative preparations in order to promote patient-confidence in their medical care and make the surgical experience as smooth as possible. Acts as a liaison between the office, surgical facility, insurance company, patient and primary care physician.